Candle Etiquette


Always burn until wax melts to the side of the jar. This will prevent candle tunnelling.

Do not burn candles for longer than 4 hours or less than 1 hour and never leave a burning candle unattended. To obtain an optimum burn always allow the entire surface of the candle to become molten as this will ensure an even burn and prevent tunnelling. Keep candles out of reach from children and animals. Keep wicks trimmed to a maximum of 6mm at all times. Keep the wax pool free from debris such as match ends and wick trimmings. Avoid placing a candle in a draughty area as this lends to an uneven burn. Allow your candle to solidify before re-lighting and always protect the surface on which the candle rests. To protect your candle vessel, do not burn right down to the bottom.

A candle which is well made by using any type of wax should not create any smoke when burning. However, if the wick becomes too long or an air current disturbs the flame, small amounts of unburned carbon particles (soot) will escape as a visible wisp of smoke. This soot is not harmful. Any candle will soot if the flame is disturbed.

Keep the candle wick trimmed to 4mm - 6mm. This will ensure a long and even burn.  If you notice the candle smoking with a large flame, it means the wick is too long. Extinguish the candle and trim the wick to 4mm. If you have a medium sized flame you will get more burn time out of the candle.  Sometimes the wick will have a little curl at the top, make sure this is removed as the flame will be large and will have a tendency to smoke.

Last but not least...
Stay safe. Do not move candles when lit or if the wax is still liquid.  The glass jar will be hot.  Never leave a candle unattended, place it in a draughty area or burn the wax down to the base.  

So as to get full use from our Candle, when you have burned it to the last 10mm, pop the Jar in the freezer and when you take it out the wax will simply fall out.  It’s lovely to melt on an oil burner for even more fabulous fragrance! And don’t forget once you have thoroughly washed your Jar (it even goes in the dishwasher) it can be reused. 

Don’t forget to check out our Refill Service!